Your Privacy Is Important To Us
Privacy Policy – Aviva Family Chiropractic
Aviva Family Chiropractic respects your privacy and is committed to protecting your personal information.
Information We Collect
We may collect personal information such as your name, phone number, email address, and appointment details when you contact us, schedule services, or complete patient forms through our website or clinic.
How We Use Your Information
Your information is used only for purposes related to providing healthcare services and communicating with you. This may include:
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Appointment confirmations and reminders
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Scheduling assistance
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Customer support and clinic communication
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Follow-up care messages related to your visit
Identity Verification via Apple Wallet
Aviva Family Chiropractic uses Apple's Verify with Wallet on the Web to verify patient identity. When you choose to verify your identity using an ID stored in Apple Wallet, we may collect the following information: name, date of birth, address, sex, photo, height, and weight. This information is used solely for patient identification, health record accuracy, and insurance billing compliance. We do not sell, share, or use this data for marketing purposes. Your identity verification data is stored securely and handled in accordance with applicable healthcare privacy regulations.
SMS Communications
If you provide consent to receive SMS messages, Aviva Family Chiropractic may send appointment reminders, scheduling updates, and follow-up care information. Message frequency may vary. Message and data rates may apply. You may opt out of SMS communications at any time by replying STOP, or request help by replying HELP.
Messaging & Communications Policy
Aviva Family Chiropractic offers messaging services through SMS, iMessage, and Apple Business Messages to enhance your patient experience. By providing your phone number through our website, booking system, in-office registration, or by texting or messaging our clinic directly, you consent to receive messages from Aviva Family Chiropractic.
Messages may include appointment confirmations, reminders, scheduling assistance, care follow-ups, wellness information, and responses to your inquiries. Message frequency varies based on your interaction with our clinic.
Message and data rates may apply depending on your mobile carrier and plan. Aviva Family Chiropractic is not responsible for any messaging or data charges from your carrier.
You may opt out of SMS messages at any time by replying STOP to any message. After opting out, you will receive a confirmation message and will no longer receive automated SMS messages from our clinic. You may opt back in at any time by texting START or by contacting our office.
For questions about our messaging practices, contact us at info@avivachiropractic.com or call (787) 417-7794.
Information Sharing
Aviva Family Chiropractic does not sell, rent, or share your personal information with third parties for marketing purposes. Information may only be shared with trusted service providers necessary to operate our services (such as scheduling or messaging platforms) and only to the extent required to provide those services.
Data Security
We take reasonable administrative and technical measures to protect your personal information from unauthorized access, disclosure, or misuse.
Your Choices
You may opt out of SMS communications at any time by replying STOP to any message. For assistance, reply HELP or contact our clinic directly.
Contact Us
If you have questions about this Privacy Policy, please contact:
Aviva Family Chiropractic
San Juan, Puerto Rico
Phone: (787) 417-7794
Website: https://www.avivachiropractic.com